Privacy Policy

Last updated: 30th September 2025

At Emberstone (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.emberstone.com.

1. Information We Collect

We may collect and process the following information when you use our website:

  • Personal details: name, email address, and telephone number (via contact forms).

  • Newsletter sign-ups: name and email address (if you choose to subscribe).

  • Technical data: information about your device, browser, and how you use our site (via cookies and analytics).

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries sent via our contact forms.

  • Provide updates or newsletters if you have opted in.

  • Monitor and improve our website performance and user experience (via analytics cookies).

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Consent – for newsletters or optional updates you choose to receive.

  • Legitimate interests – to respond to enquiries, improve our website, and keep records of communications.

4. Cookies

Our website uses cookies for analytics purposes. These help us understand how visitors use our site so we can improve it.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how our website functions.

5. Data Storage & Sharing

  • Your data is stored securely within Squarespace’s systems.

  • We do not share, sell, or rent your personal information to third parties.

  • We do not transfer your data outside the EEA unless necessary safeguards are in place (e.g. Squarespace’s hosting arrangements).

6. Data Retention

  • Contact form submissions are retained for up to 12 months.

  • If you become a client, records are retained for up to 6 years for business and tax purposes.

  • Newsletter sign-up information is retained until you unsubscribe.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Request deletion of your data.

  • Withdraw consent for marketing communications at any time.

  • Object to processing or request restrictions on how we use your data.

To exercise these rights, contact us at natalie@emberstone.com.

8. Children’s Privacy

Our website and services are intended for adult users only. We do not knowingly collect personal data from anyone under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or how we handle your data, please contact us at:

Emberstone
Email: natalie@emberstone.com
Website: www.emberstone.com